Off-Topic: Good Postal Employees
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Name:
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Yankee06
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Subject:
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Good Postal Employees
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Date:
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12/23/2009 4:05:21 PM
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Hound,
-Perhaps you misunderstand me; I didn't ask anybody to cut me a break, nor do I expect a break, or think I deserve a break. If they close at noon on teh Saturday before Christmas, and I come at noon, or right after, I recognize it's my fault and i'm up for the consequences.
-However, what I would expect is that the post office might consider being open longer hours for teh Christmas season. Like other businesses, it might make its profit for teh year during the last two months of the year. But the Post Office didn't want to do that.
-Perhaps it could have hired a few laid-off people for the holidays. More money for these people; more business for teh post office; more happy customers.
-But what they did do was drive this customer to a competitor. And they probably did that tens of thougsands of times over the last several weeks.
-Yes, my postal workers are nice and thoughtful too. But so are the UPS people. So should all personnel working with customers. What we shold want the companies we work with to be is effective, efficient, and customer-friendly. We shouldn't feel greatful when they are. We should all expect that.
-Bottom line is that the Postal Office is going broke again because it can't compete effectively. Treating teh holiday season as a normal business season is just plain stupid! Postal Office -RIP
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