Boat Maintenance: Wow, you're a piece of work....
(Logan Martin Lake Specific)
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Name:
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Ulysses E. McGill
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Subject:
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Wow, you're a piece of work....
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Date:
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10/4/2011 9:16:19 PM (updated 10/4/2011 9:25:00 PM)
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Well, I'm not a hater and you are correct my name is no secret on this forum or around the lake. I run a lake facebook page, a lake fantasy football league, and organize many meet and greet events on Lake Martin. I get requests from friends and acquaintances (on a regular basis) to recommend local businesses (from mechanics to contractors and Realtors) and I'm proud to pass along the names of many local businesses that take great care of their customers. All of these folks can afford (and are willing to pay a reasonable price for) quality work and good service. If you don't want our business, I'm OK with that, but it really does make me sad for you....but you obviously don't seem to care. What amazes me is the self destructive things you say on a forum that gets hundreds (if not thousands) of hits every week (I personally know dozens of people that read and never post).
You may not care for my views on business, but I know I speak for many with the following thoughts (I've received both emails and calls on this thread over the last few days). A good business person will apologize to his clients for missed calls and misunderstandings. A good business person can admit they make mistakes and promise to do better (and then do better); they will also realize that no one is perfect including themselves (a little humility goes a long way). A good business person will tell customers up front exactly what to expect and then follow through in a timely matter; if they make a mistake, they will correct that mistake to the customers advantage. A good business person will always so their best to create a solid reputation and not alienate prospective clients.... A solid reputation must be earned. I know this because my wife and I have run a sucessful small business for many years..and....because of this, I also know not every client and business is a good fit, but if that is determined through good communications it doesn't have to be a negative experience for either party. As I said, I wish you good luck. I'm officially done with this thread.
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