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Name:
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AnchorbayDon
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Subject:
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Maintenance
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Date:
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9/2/2004 9:53:01 AM
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We gladly provide access to our mechanic to our regular customers who store their boat here or have other services performed, but with the investment we have in technicians, healthcare, tools, worker's comp, etc., the only way to recover that cost (and hopefully make a small profit) is to charge for the technician's time. We make it or break it by accounting for the technician's time down to the minute and charging someone for it, whether it be our internal boat sales dept, manufacturer warranties, etc. If we fail to do this, we won't be in business very long.
My time is not accounted for, so I'm free to help out as much as possible, but there is a finite limit to my level of expertise. I have attended/passed the Marine Technical Fundamental course from Mercury/Mercruiser, but I'm years away, in experience, training and interest, from being a certified marine technician.
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